Player safety

Responsible Gaming

We are committed to providing a safe, positive, and supportive environment for all players. Learn how to keep play fun and where to find help.

Effective Date: May 26, 2026
Licence Holder: Bluewater Gymnastics Club Sarnia
Official Advertiser: Academia Española de Marketing S.L

1. Our Commitment to Player Welfare

The Ontario Lotto electronic raffle is designed as a fun, engaging fundraising tool that supports Bluewater Gymnastics Club Sarnia. While participating in the 50/50 raffle supports community youth sports, we believe that lottery drawings should never cause personal stress or financial difficulty. We are committed to promoting responsible gaming practices and providing our players with the resources necessary to keep raffle participation healthy, balanced, and enjoyable.

2. Guidelines for Safe and Balanced Play

To keep your raffle entry experience positive, we recommend incorporating the following habits into your play:

  • Play for Fun: Treat ticket purchases as an entertainment expense, similar to buying a movie ticket or paying for a fitness class. Do not view the raffle as a source of supplemental income or a solution to financial problems.
  • Establish a Budget: Set a strict spending limit before opening our checkout interface, and do not exceed that budget. Only play with funds that you can afford to lose.
  • Never Chase Losses: If your ticket numbers do not win, accept the outcome as a contribution to community youth sports. Do not buy additional ticket bundles in an attempt to recoup spent funds.
  • Keep Track of Time and Spend: Monitor how much time you spend reading draw materials and how much money you spend on bundles across the season.
  • Balance Recreation: Ensure that lottery drawings are just one of many leisure activities you enjoy. Do not allow raffle tracking to replace time spent with family, work duties, or physical sports.

3. Recognizing the Warning Signs

It is important to notice when playing stops being fun and starts causing harm. Warning signs of problem gambling behavior include:

  1. Spending more money or time on raffle tickets than you originally intended.
  2. Feeling irritable, restless, or anxious when attempting to cut down on ticket purchases.
  3. Chasing previous losses by purchasing larger ticket bundles in subsequent draws.
  4. Borrowing money, selling personal belongings, or using funds designated for basic household expenses to buy lottery entries.
  5. Neglecting personal relationships, household chores, or professional obligations to focus on lottery drawings.
  6. Lying to friends, family, or co-workers to conceal the extent of your ticket buying.

4. Active Self-Exclusion Options

If you feel that your raffle participation is becoming problematic, or if you simply wish to take a break from buying tickets, we offer a voluntary Self-Exclusion program. You can request that your email address and payment profile be blocked from accessing our checkout system.

To activate self-exclusion, send a request from your registered email address to support@ontario-lotto.app. You can choose a temporary cooling-off period (such as 3 months or 6 months) or a permanent block. Once processed, our servers will automatically block any future transactions matching your details, and you will be removed from our drawing alert mailing lists.

5. Professional Support Resources

If you or someone you care about is struggling with problem gambling, free and confidential professional assistance is available. We encourage you to reach out to the following dedicated helpline organizations:

In Ontario, Canada:

ConnexOntario: Provides free, confidential, and anonymous support for individuals facing problem gambling, addiction, or mental health challenges. Their service is available 24 hours a day, 7 days a week.

In Spain & Europe (Partner Advertiser Region):

FEJAR (Federación Española de Jugadores de Azar Rehabilitados): Provides Spanish-language counseling, treatment programs, and support hotlines for players needing assistance with gambling recovery.

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A minute at checkout, half a pot at stake, and a community programme on the receiving end either way.

  • Encrypted checkout, confirmation in seconds
  • Ticket numbers emailed the moment you pay
  • Fifty percent stays with the club, every time
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AGCO licence RAF1546240 · valid May 26, 2026 — Nov. 18, 2026. Open to Ontario residents 18+.